Introduction
marteunama is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use our website and services.
By using our website or engaging our services, you acknowledge that you have read and understood this policy.
Information We Collect
We may collect the following types of information:
Information You Provide
- Name and contact details (email address, postal address)
- Service preferences and requirements
- Communication records and correspondence
- Feedback and testimonials (with your consent)
Information Collected Automatically
- Device information (browser type, operating system)
- Usage data (pages visited, time spent on site)
- IP address and approximate location
- Cookies and similar technologies (see our Cookies Policy)
How We Use Your Information
We use collected information for the following purposes:
- To provide and improve our services
- To respond to your enquiries and requests
- To schedule and manage appointments
- To communicate important service updates
- To maintain records as required by law
- To analyse website usage and improve user experience
Legal Basis for Processing
We process your personal data on the following legal bases:
- Contract: Processing necessary to fulfil our service agreement with you
- Consent: Where you have given explicit permission for specific processing
- Legitimate Interests: Processing necessary for our legitimate business interests, balanced against your rights
- Legal Obligation: Processing required to comply with applicable laws
Data Sharing
We do not sell your personal information to third parties. We may share your information with:
- Service providers who assist our operations (under strict confidentiality agreements)
- Professional advisers (accountants, legal counsel) as necessary
- Authorities when required by law or to protect our legal rights
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Client records are typically retained for seven years following the conclusion of services.
Your Rights
Under applicable data protection legislation, you have the right to:
- Access your personal data
- Rectify inaccurate information
- Request erasure of your data
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
To exercise these rights, please contact us using the details provided below.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
International Transfers
Your information may be processed in countries outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with applicable regulations.
Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be communicated through our website or by direct notification where appropriate.
Contact Us
For questions regarding this Privacy Policy or to exercise your data rights, please contact:
marteunama
47 Harrington Gardens
London SW7 4JU
United Kingdom
Email: [email protected]
Supervisory Authority
You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.